Refund Policy

1. Digital Products Refund Policy (e.g., software, downloads, courses)

Refund Eligibility:

Due to the nature of digital products, we do not offer refunds once a product is purchased and delivered. However, if you are experiencing technical issues or believe you were charged in error, please contact our support team within 7 days of purchase. We will review your case and issue a refund if appropriate.

2. Subscription-Based Service Refund Policy (e.g., SaaS)

Refund Terms:

All monthly subscription payments are non-refundable. If you cancel your subscription, you will retain access for the remainder of your billing period. In rare cases of system failure or double billing, a full or partial refund may be issued upon request within 14 days of the billing date.

3. Physical Products Refund Policy (e.g., eCommerce store)

Returns & Refunds:

We offer a 30-day refund policy on all physical items. To be eligible, the product must be unused, in original packaging, and accompanied by a receipt. Customers are responsible for return shipping. Once we receive and inspect the return, your refund will be processed within 5–7 business days.

4. Online Coaching or Consulting Services

Refund Guidelines:

All coaching or consulting sessions are non-refundable once completed. If you cancel a scheduled session with at least 24 hours' notice, you may reschedule or request a refund. No refunds will be issued for no-shows or cancellations made with less than 24 hours' notice.

5. Trial + Money-Back Guarantee Policy

60-Day Money-Back Guarantee:

If you are not satisfied with your purchase, we offer a 60-day money-back guarantee—no questions asked. Please contact us within 60 days of purchase with your order number, and we will process your refund. This policy applies to first-time purchases only and excludes renewals or add-on services.

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Refund Policy